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Zest Beauty Reviews

4.3 Rating 5,539 Reviews

84 %

of reviewers recommend Zest Beauty

Company Reviews

Product Reviews

4.3

Based on 5,539 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Zest Beauty:

Luxury Hair & Beauty Emporium that brings the salon to your visitor’s door. With exclusive salon only brands such as Decleor, Dermalogica, Australian Bodycare, Skinceuticals & many more essential brands.

ZestBeauty.com is one of the UK’s leading health & beauty online retailers with big professional salon brand names in skincare, hair products and accessories.

Zest Beauty

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

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Zest Beauty 4 star review on 22nd September 2017

Zest Beauty 5 star review on 17th August 2017

Zest Beauty 4 star review on 11th March 2017

Zest Beauty 4 star review on 2nd February 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 25th January 2017

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping is exceptionally slow. Some of the items I ordered 10 days ago have not yet been dispatched. I'd opted for zest because it was marginally cheaper than another supplier. Had I known it would take so long to receive the goods, I'd have paid a little more and ordered through someone else.”

Posted 5 years ago

“It is very annoying ot order something that shows as instock only to be emailed a few days later and told that its not only out of stock but discontinued. If a web based business is going to get repeat business its inventory needs to be accurate.”

Posted 5 years ago

“Not the item in stock.”

Posted 5 years ago

“10 days ago i ordered an item and paid via Paypal. The purchase amount was taken out of my account immediately. That was April 16th. I've yet to hear anything about the order, confirmation, shipping info, nothing. I'm not even sure the order has gone through. Processing an order for a week and a half. Don;t understand the delay.”

Posted 5 years ago

“I think customer services is too slow.”

Posted 6 years ago

“The time wait for dispatching is too long.”

Posted 6 years ago

“I dont recieved my purchase yet, overall it took too long to ship the item. I hope beside this the product does what it says....”

Posted 6 years ago

“Slow delivery”

Posted 6 years ago

“item wasn’t In stock and wasn’t advised this at purchase. 8 working days and items not processed. No email sent to advise of delay with order”

Posted 6 years ago

“Haven't received all my orders yet. Only one arrived. I'm only in Ireland but delivery is long.”

Posted 6 years ago

“Delivery was unbelievably slow”

Posted 6 years ago

“I got 3 boxes same time in my mail box yesterday. The 1st box is yours I ordered on 13. 12. 2017(take 15 days arrival). The 2nd box also from UK(lookfantastic.com) I ordered on 21. 12. 2017(take 7 days arrival). The 3rd box is from US I ordered on 18. 12. 2017(take 10 days arrival). I also check your page before I order and on you page says order before 14. 12. 2017 can receive before Xmas. I living in EU i don't know why need 15 days(8 days longer then other UK company)???”

Posted 6 years ago

“Products took much longer to arrive than advertised.”

Posted 6 years ago

“Placed an order on Nov24, haven't got any news about the shipment until now”

Posted 6 years ago

“Order not received yet”

Posted 6 years ago

“Only part of order delivered despite full payment via PayPal having been taken.”

Posted 6 years ago

“I ordered an item, which was supposed to be delivered in 7 days, which suited my requirements, but did not have any notification from Zest until after 7 days, even though I had written asking on several occasions. Heard today and they tell me that there has been a hold up due to Alan Sugar appearing on day time television, however, I do feel that we should have been notified far earlier in order that we could decide on whether we wanted to continue.”

Posted 6 years ago

Hi, we apologies for any delay caused, however we can confirm your order has been shipped today, and should arrive tomorrow. Once again, we apologies for any inconvenience caused by the unexpected high demand of this product. Kind Regards Zest

Posted 6 years ago

“The delivery time stated of 3-7 days is totally untrue. This is the second time I have ordered from Zest and on each occasion it took 3-4 weeks. There was no explanation for this until I sent 2 emails asking where my order was. I will not be ordering from Zest again.”

Posted 6 years ago

“I had a problem with my item being left in my basket even though Customer services confirmed that I'd ordered it. Then after deleting the item, I have received at least two emails saying that I have left something in my basket. But the main reason I have rated it as poor is that I was shocked that my welcome email had both my user ID and password showing on it, I have never experienced my password being shown in an email before.”

Posted 6 years ago

“Speed of service left something to be desired, particularly as order acknowledgement indicated delivery within 6 to 7 working days rather than the actual reality of 11 working days. I received an automated response when I chased up, only to receive notification of dispatch three working days later - which I guess was an answer of sorts. Absence of my order was particularly compounded by the email invitation to review the product, before I had even received it!!! My customer experience of Zest Beauty was poor, with little confidence on my part that would have received my order at all if I had not chased up.”

Posted 6 years ago

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Zest Beauty is rated 4.3 based on 5,539 reviews