Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Zest Beauty Reviews

4.3 Rating 5,539 Reviews

84 %

of reviewers recommend Zest Beauty

Company Reviews

Product Reviews

4.3

Based on 5,539 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Zest Beauty:

Luxury Hair & Beauty Emporium that brings the salon to your visitor’s door. With exclusive salon only brands such as Decleor, Dermalogica, Australian Bodycare, Skinceuticals & many more essential brands.

ZestBeauty.com is one of the UK’s leading health & beauty online retailers with big professional salon brand names in skincare, hair products and accessories.

Zest Beauty

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

Write Your review

Tell us how Zest Beauty made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zest Beauty 4 star review on 22nd September 2017

Zest Beauty 5 star review on 17th August 2017

Zest Beauty 4 star review on 11th March 2017

Zest Beauty 4 star review on 2nd February 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 25th January 2017

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my articles!!!”

Posted 4 years ago

“Ha pasado un mes y no he recibido mi pedido de Murad. Si en esta semana no me verifican que mi pedido esta en camino, quiero que me devuelvan mi dinero y les voy a denunciar por estafa.”

Posted 4 years ago

“I ordered the product in early August. Until now, I have not received the product yet. I emailed to ask No one answered me at all. I want my money back”

Posted 4 years ago

“My order has not arrived yet”

Posted 4 years ago

“I haven't received my product or had any communication 😣”

Posted 4 years ago

“They send me nothing and they didn't answer to my email to have money back”

Posted 4 years ago

“Ordered products 6/8/19 and it still hasn’t arrived. Contacted live chat and have been told it was out of stock and on a pre order basis when I ordered and would be delivered mid September. I had wrote that it would be appreciated if they had of contacted me to let me know this as I have been waiting nearly a month I was waiting nearly 20 mins for response and nothing has come back yet. If the order comes I will not be ordering again nor would I recommend to anyone. Customer service is diabolical.”

Posted 4 years ago

“why don't you answer my email. If you can not send my product I want my money back.”

Posted 4 years ago

“I placed an order 1st August. they took payment immediatley.. but no products received. i spent over a 100 pounds and still (today is 16th August) i have reveived nothing. i have constatly live chatted even that you will only get a response if you wait on the chat for 45 mins!!! even then they tell you your order hasnt been dispatched and will do so 1st class.. i have also called and straight to answer machine. Please stay away from this company there are loads of customers going thru the same thing on trustpilot reviews of this company! I wabt my money back and will NEVER be using this company again. i will be lodging every complaint possible to get my money back even if it means getting lawyers involved. They are scamming people and its not on!”

Posted 4 years ago

Dear Customer, we are extremely sorry to hear you have not received your order. We are unable to track down you order without more details. Please can you provide us with an order number so we can look into this immediately. Many Thankshttps://dash.reviews.co.uk/

Posted 4 years ago

“ABSOLUTE DISRESPECTFUL COMPAGNy, it's been 2 months and nothing received but I'v been charged... I'v red comments like mine from other customers complaining..”

Posted 4 years ago

“Placed an order in the 5th if July & have been charged in full. Rang help desk but only got answering machine to which I have not received a response. Horrendous service will not be purchasing from you again!!!”

Posted 4 years ago

“Uhmm where is my order?”

Posted 4 years ago

“I made a purchase via Topcashback as by doing that, Zest Beauty was cheaper than other sites. However, a year later, the cash is still showing as pending. This in my view is false representation. I will not buy from them again.”

Posted 4 years ago

“I haven’t heard a thing from you since I put my order in on 23rdnjuly!!”

Posted 4 years ago

“I am still awaiting an order made on May 30th. I am not being kept informed ,although I was eventually told there was a delay last time I enquired several weeks ago. Still not heard if the intend to deliver or not”

Posted 4 years ago

“WARNING TO ALL... THERE IS NO CUSTOMER SERVICE.. IF YOU SHOP WITH THIS SITE THERE IS A 100% CHANCE YOU WILL BE RIPPED OFF. BELIEVE ME.... I'M ONE OF THEM.... ONCE THEY HAVE YOUR MONEY AND THEY ARE OUT OF STOCK OF WHAT YOU HAVE ORDERED...THERE IS NO WAY YOUR GETTING ANYTHING OFF THEM... DON'T THINK IT CAN'T HAPPEN TO YOU....JUST SAY GOODBYE TO YOUR MONEY..”

Posted 4 years ago

“Stop these thieves”

Posted 4 years ago

“Someone should stop those thieves.”

Posted 4 years ago

“placed an order, it’s never been sent (order status always remains as ‘processing’), have contacted them several times and get no reply. will be contacting barclays to take further action and log the transaction as fraudulent”

Posted 4 years ago

“I have made an order 1,5 week ago and still did not receive this. I send e-mails to costumer service, no respons! I even don’t know if my order will ever arrive. I am very disapointed and want my money back! This is not a reliable site!!!”

Posted 4 years ago

«
1
2
...
5
6
7
8
9
»

Zest Beauty is rated 4.3 based on 5,539 reviews