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Zest Beauty Reviews

4.3 Rating 5,539 Reviews

84 %

of reviewers recommend Zest Beauty

Company Reviews

Product Reviews

4.3

Based on 5,539 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Zest Beauty:

Luxury Hair & Beauty Emporium that brings the salon to your visitor’s door. With exclusive salon only brands such as Decleor, Dermalogica, Australian Bodycare, Skinceuticals & many more essential brands.

ZestBeauty.com is one of the UK’s leading health & beauty online retailers with big professional salon brand names in skincare, hair products and accessories.

Zest Beauty

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

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Zest Beauty 4 star review on 22nd September 2017

Zest Beauty 5 star review on 17th August 2017

Zest Beauty 4 star review on 11th March 2017

Zest Beauty 4 star review on 2nd February 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 25th January 2017

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for my order from the 260517, understood from customer services that bank holidays cause delays but the order is still processing as of the 05.06 ,but of course the money was cleared from my bank account last week , waiting for goods just shy of 100.00£”

Posted 6 years ago

“Extremely slow at dispatching orders.. ordered the 20th May and haven't received my products yet .”

Posted 6 years ago

“Sadly, my money was taken straight away for my order as I expected, however, I was told it would be shipped within a few days, sadly that never happened. I did speak via email with customer care and they told me it will be shipped soon...... When is soon, I have no idea. I just know I have not received any goods as yet. Calling the customer care number is probably very ineffective.”

Posted 6 years ago

“Disappointingly I have not yet received or had note of despatch of my order placed May 19th no. 120184127. Have tried to call customer help but no one available either. Anne Sim 01258 861248 or07721 376626 Birley Desisgn”

Posted 6 years ago

“I ordered on the 10th of May. Although they said delivery may be delayed it is now the 22nd may. It's a very long delay.”

Posted 6 years ago

“Order took 12 days to arrive. When chased i received no response to my email and nobody answered the phone. I managed to get someone on the online chat who advised there had been a delay in Ultrasun and this was the reason. It would of been nice to get a response or an update without having to keep chasing. Product did arrive in the end, just before we left for holiday.”

Posted 6 years ago

“I placed my order on the eve of the 8th of May and have yet to receive my ordered product.”

Posted 6 years ago

“It has taken over a week for the confirmation of order to arrive and I still haven't received my actual order.”

Posted 6 years ago

“I ordered on the 29th and my order was only processed today. was expecting it by now”

Posted 6 years ago

“Special cleansing gel arrived with broken nozzle. Box had not been tampered with.”

Posted 6 years ago

“I still have not received my order - Full Stop.”

Posted 6 years ago

“I still haven't received my products 8 business days later & have had no update on when I will receive them.. The only reason I gave 2 stars is case of price.. But that will be incorrect if I don't receive my order soon”

Posted 6 years ago

“Nobody can tell me when my parcel will be shipped”

Posted 6 years ago

“Very little communication about order, delivery and in fact I still have not received it”

Posted 7 years ago

“i have not had my order yet if i had to wait this long i would not of orderrd from them.”

Posted 7 years ago

“I really wanted to enjoy the product I bought and give a good review. I was really hoping to make Zest beauty my new go-to site for all things beauty. Unfortunately, 2 weeks after placing my order, it has yet to be processed let alone ship. I paid for shipping; I should of had it by now. I contacted customer service, and yes, they were quick to respond with a reason why there was a delay, but I should have been notified of a shipping delay before purchasing and paying for shipping costs.”

Posted 7 years ago

“First of all the order was not shipped within the time period I was not advised of the delay until I chased then when the order arrived today 2 of the items were missing from the package the delivery note had a pencil mark of disc but there was /has been no other notification about this and no confirmation that I wont be charged for these items as the full cost is being shown on the despatch note. I have twice tried to speak to someone on the phone but there is no one to answer the calls. I am waiting a response to my email.. I have used Zest before and not had a problem but will be thinking twice before using them again in the future.”

Posted 7 years ago

“They take way too long to deliver.”

Posted 7 years ago

“I still haven't received my order or any further updates.”

Posted 7 years ago

“one week from order and the product still has not arrived very disappointing”

Posted 7 years ago

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Zest Beauty is rated 4.3 based on 5,539 reviews