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Zest Beauty Reviews

4.3 Rating 5,539 Reviews

84 %

of reviewers recommend Zest Beauty

Company Reviews

Product Reviews

4.3

Based on 5,539 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Zest Beauty:

Luxury Hair & Beauty Emporium that brings the salon to your visitor’s door. With exclusive salon only brands such as Decleor, Dermalogica, Australian Bodycare, Skinceuticals & many more essential brands.

ZestBeauty.com is one of the UK’s leading health & beauty online retailers with big professional salon brand names in skincare, hair products and accessories.

Zest Beauty

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

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Zest Beauty 4 star review on 22nd September 2017

Zest Beauty 5 star review on 17th August 2017

Zest Beauty 4 star review on 11th March 2017

Zest Beauty 4 star review on 2nd February 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 25th January 2017

3

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT BUY FROM ZEST BEAUTY - WHETHER YOU CALL (THEY DONT TAKE CALLS) IF YOU EMAIL, THEY DO NOT RESPOND IT HAS BEEN 3 WEEKS THEY HAVE HAD MY MONEY, NOT RECEIVED GOODS AND NOT RECEIVED REFUND DISGUSTING SERVICE”

Posted 1 year ago

“You have good products at a good price, but I got nervous when I hadn't received a confirmation email of my order after a week or delivery within your 7 days advertised. I asked you to confirm when delivery would be made. I received an automated email informing me that my order was delayed by a further two weeks I looked at your trust pilot rating and that only made me more anxious that I had made a mistake to trust you, along with finding out that you had already been bankrupted. I asked to cancel the order, but again I did not receive a response so I had begun to take action through my bank. I have now received the order but the whole experience which caused me an anxious time does mean that I have concluded that I value great customer service over a cheap price. So I won't be returning and I would never recommend you. Take care, make the necessary reviews of your customer service and I wish you well. Amanda”

Posted 1 year ago

“Along with a lot of other people I didn't get my order. I had paid for it.”

Posted 1 year ago

“company has been dissolved since 2020 dont buy here ,its a scam in case you already did ,request immediately a chargeback at ur bank ,the sooner the better ...”

Posted 1 year ago

“I have not yet received my item and can't get hold of customer services”

Posted 6 years ago

“I have not received my order, they take 7 days to reply, everything is too SloW”

Posted 1 year ago

“Completely unsatisfied with Zest I placed an order in December 2022 and now its Feb 23 and I have not received my goods, each time I send an email to the customer service team they say it will be shipped shortly. Like myself so many others have placed orders months ago and have not received their goods. Zest stop taking innocent peoples money!”

Posted 1 year ago

“https://find-and-update.company-information.service.gov.uk/company/10641087 Never get my order, after 4 months I get my money back from Visa. Don’t buy here!”

Posted 2 months ago

“It's been 11 days and I didnt even receive a delivery message from Zest. I almost forgot that I ordered this product. Now that I wrote to them about this, I get an automated reply saying it may take up to 7 days to answer an email. Seriously???”

Posted 6 months ago

“I am still awaiting my order. If I had ordered from Elemis directly I could have got for same price and would have had it by now.”

Posted 1 year ago

“Takes too long for everything.”

Posted 1 year ago

“I think it’s the worst app”

Posted 1 year ago

“Ich habe vor einigen Wochen eine Bestellung getätigt. Meine Kreditkarte wurde umgehend mit dem Betrag belastet. Ich habe aber weder eine Bestellbestätigung noch sonst eine Info bezüglich meiner Bestellung erhalten, geschweige denn die Ware! Bitte um unverzügliche Stellungnahme! Mit freundlichen Grüßen Sonja Erkelenz”

Posted 1 year ago

“this company is dissolved since 2020 is not in businness anymore ,dont buy here https://find-and-update.company-information.service.gov.uk/company/10641087”

Posted 1 year ago

“I ordered Australian Body Care's Femigel on 16th June. It's now 18th July. Is it coming from Australia or do you just not care?”

Posted 1 year ago

“Never received the item I ordered two months ago”

Posted 1 year ago

“Ordered item on 30/12/19 and now the 10/01/20 and still no item or any email saying it’s been despatched !!!”

Posted 4 years ago

“I ordered product more than a month ago. Money was immediately charged but I never received the products. Contacted the company multiple times and didn't get a reply. I want my money back!”

Posted 4 years ago

“Placed an order in the 5th if July & have been charged in full. Rang help desk but only got answering machine to which I have not received a response. Horrendous service will not be purchasing from you again!!!”

Posted 4 years ago

“Someone should stop those thieves.”

Posted 4 years ago

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Zest Beauty is rated 4.3 based on 5,539 reviews