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Zest Beauty Reviews

4.3 Rating 5,539 Reviews

84 %

of reviewers recommend Zest Beauty

Company Reviews

Product Reviews

4.3

Based on 5,539 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Zest Beauty:

Luxury Hair & Beauty Emporium that brings the salon to your visitor’s door. With exclusive salon only brands such as Decleor, Dermalogica, Australian Bodycare, Skinceuticals & many more essential brands.

ZestBeauty.com is one of the UK’s leading health & beauty online retailers with big professional salon brand names in skincare, hair products and accessories.

Zest Beauty

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

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Zest Beauty 4 star review on 22nd September 2017

Zest Beauty 5 star review on 17th August 2017

Zest Beauty 4 star review on 11th March 2017

Zest Beauty 4 star review on 2nd February 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 25th January 2017

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my products August 23 - today September 5, they still haven't arrived. No parcel tracking available.”

Posted 4 years ago

“I have tried to contact you but no reply as to when I will receive my order”

Posted 4 years ago

“Between order en delivery: 2 weeks. Due to long lead time, free gift was promised: was not included in the package. Send mail inform, discount was offered...5% I do not know if I want to order with Zest beauty again”

Posted 5 years ago

“Hi I ordered evo hair drops back in February Ye cancelled the order and several months , emails and waste of time - I still haven’t received a refund!!”

Posted 5 years ago

“A month after I placed the order and I've still only received 1 out of 3 of the items I ordered”

Posted 5 years ago

“I submitted an order over 2 weeks ago, which was confirmed but Zest Beauty. Zest Beauty has not provided any notification re: the status of my order. To this date, I have not received the item I ordered, know if it’s been fulfilled/shipped, or even if the item is in stock.”

Posted 5 years ago

“I haven’t yet received the item I ordered. I received an email from Zest to say they were having stock problems and it would be with me as soon as possible. At the point when I placed the order there was no hint that the item was out of stock.”

Posted 5 years ago

“I still waiting for my order? you did send me a sample which was very good of you but please where is my order now.”

Posted 5 years ago

“Still have not received my order place 3rd February yet money taken from my account. Will not use them again.”

Posted 5 years ago

“Didn't get any information about when are wh at time my product will arrive I wasn't even sure I was going to get it.”

Posted 5 years ago

“I am still waiting for an item from my first order. One item delivered fairly quickly. I have not received any communication with regard to an update on the outstanding item. After receiving my 1st item fairly quickly I placed a 2nd order over a week has passed, no delivery, no communication! I have emailed twice & not received anything back. Will have to try & ring before close at 4pm.”

Posted 5 years ago

“The deliver took much longer than I was told. I tried to use several methods to contact customer service but got no response. Eventually I got through with an online chat and it was explained to me that they were out of stock. The person I was online with was lovely. I wouldn’t have minded that if it had just been communicated to me Day 1. They have a long way to go to improve their service which is a pity because they offer a great range of products at very competitive prices”

Posted 5 years ago

“Order took far too long compared to other sites”

Posted 5 years ago

“On got 2/5 items in my order, over 2 weeks ago. Not the best service.”

Posted 5 years ago

“I ordered a product (Dermalogica) on the 15th of january, but I didn't receive it yet (today is the 6th of february). And it's not clear when the product will arrive.”

Posted 5 years ago

“Made an order almost a month ago now. Still have received on of my items. No response from customer service email.”

Posted 5 years ago

“Two out of three items received. Order placed last year 12 December in time for Xmas, ha ha! I was then promised that it would have been delivered by middle of January. Nothing arrived, just returned home after 2 weeks, to find that it still hasn't arrived but yet I have an e-mail stating that a different item is on its way. Hm, I wonder. Company is impossible to contact by phone. NOT GOOD AT ALL”

Posted 5 years ago

“I did place my order on 3rd January and it hasn't been yet shopped (30th Jan). I understand that during sale's period the delivery time is longer but I think this starts to be unacceptable.”

Posted 5 years ago

“Was not told goods not in stock going on holiday needed sun cream”

Posted 5 years ago

“I placed an order on 30 December, the money was taken immediately but I have still not received my order.”

Posted 5 years ago

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Zest Beauty is rated 4.3 based on 5,539 reviews