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Zest Beauty Reviews

4.3 Rating 5,539 Reviews

84 %

of reviewers recommend Zest Beauty

Company Reviews

Product Reviews

4.3

Based on 5,539 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Zest Beauty:

Luxury Hair & Beauty Emporium that brings the salon to your visitor’s door. With exclusive salon only brands such as Decleor, Dermalogica, Australian Bodycare, Skinceuticals & many more essential brands.

ZestBeauty.com is one of the UK’s leading health & beauty online retailers with big professional salon brand names in skincare, hair products and accessories.

Zest Beauty

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

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Zest Beauty 4 star review on 22nd September 2017

Zest Beauty 5 star review on 17th August 2017

Zest Beauty 4 star review on 11th March 2017

Zest Beauty 4 star review on 2nd February 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 29th January 2017

Zest Beauty 5 star review on 25th January 2017

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was pathetic still no sign after 8working days and only 10mile away”

Posted 7 years ago

“delivery of orders very lax, am disappointed with service”

Posted 7 years ago

“It would have been good to be warned about the fact that I was going to be heavily charged by taxes upon delivery.”

Posted 7 years ago

“Well haven't received my order!!! And you are asking for a review lol”

Posted 7 years ago

“compared to the supplier I was using the prices are much cheaper, the criticism I have is that when I placed the order I was told both items I wanted were in stock & they would send them special delivery as this was my 1st order however I did'nt receive 1 item for 5 days & the other item which I really needed didn't arrive until another 5-6 days. I did have to contact customer services about not receiving both products together & delay, but I would still order again from zest beauty.”

Posted 7 years ago

“I'm still waiting for my products to be delivered nearly 2 weeks later.”

Posted 7 years ago

“I ordered my product 8 days ago and it hasn't yet arrived. I have rung and left messages with them asking for someone to call me back but haven't yet had a reply. I tried to use the customer chat function but was held for so long I gave up.”

Posted 7 years ago

We are extremely sorry to hear that you have not yet received your order. If you haven't already, please send us an email to customerservices@zestbeauty.com so we can look into this for you and hopefully rectify the situation.

Posted 7 years ago

“I ordered my product "Burts bees anti blemish pore refining scrub" on the 4th of March and to date I have not received it nor have I received a mail from Zest indicating of it has been shipped . Today I even called the customer service in England but no response from anyone. Have left a voicemail.”

Posted 7 years ago

“I ordered Korres Almond Oil and Vitamin C Hand Cream on February 24 and have not heard if shipment is on the way or delayed. Then you ask me to rate transaction. Bad timing. Still looking in my mail box.”

Posted 7 years ago

Hi Burt, We are extremely sorry to hear that you have had no communication regarding your order and still have not received this. If you haven't already, please send us an email to customerservices@zestbeauty.com so we can look into this for you and hopefully rectify the situation.

Posted 7 years ago

“Poor delivery times. No response to 3x email contact. No response to phone, No response to phone message asking for a response!”

Posted 7 years ago

“Really disappointed took a week and half for the product to arrive with no prior notification that the item would take a while to deliver, when I called to chase there was a voice mail, I left a message no one got back to me”

Posted 7 years ago

“I have not rated Zest Beauty I bought the Australian body wash and it has leaked every where the lid was loose so it was all in the envelope , contacted customer services but no reply, the body wash is lovely as I have bought this product before.”

Posted 7 years ago

“Unfortunately, my first order and very disappointed incorrect item sent, rang no answer left a message no one called back”

Posted 7 years ago

“Still not received product”

Posted 7 years ago

“I placed an order on 15th February, which I still have not received, I've sent 2 emails asking when my order would be dispatched as it still says processing...as yet all I've received are acknowledgements .”

Posted 7 years ago

“Repeat ordering easy, but my points were not credited on the final total. Much longer wait for delivery, i.e. Order placed 13th Feb, arrived today the 24th.”

Posted 7 years ago

“Have not heard from them. My order has not yet arrived.”

Posted 7 years ago

“Ordered ultrasun for my holiday had confirmation email but then nothing I emailed to be told it was 7 day delivery but it never arrived emailed again to be told they were out of stock and it would be in beginning of following week and sent out 1st class still no goods as I was travelling on the Friday I was really annoyed as it meant I had to buy at the airport if they had told me it was out of stock I would have bought elsewhere”

Posted 7 years ago

“My order was placed on Feb 11th, it's now the 22nd and still no word about delivery. I sent an email asking for status, but no reply. Tried calling customer service this morning, but not put on hold, just said no one available and asked me to leave my name and number. I'm cancelling my order. REALLY poor service all round. I only decided to try Zest because it was very slightly cheaper to purchase Dermalogica products, but I will never use this company again... going back to the 100% quality service of the other Dermalogica provider I've always used.”

Posted 7 years ago

“Great website but still waiting for my order!”

Posted 7 years ago

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Zest Beauty is rated 4.3 based on 5,539 reviews